To file a claim for battery replacement due to manufacturer defect, a completed warranty claim form & test data is required. Please provide all applicable information requested on this form. Failure to complete the form may result in denial of your claim.
When a claim is received, qualified and approved by Rolls Battery Technical Support for replacement, all warranty processing and arrangements, including product sourcing and confirming any applicable shipping fees, will be facilitated by Rolls Battery Customer Service.
Once approved, re-stocking arrangements or account credit may be issued to a Rolls Battery distributor where applicable. A claim for replacement under warranty may not be approved in circumstances where the product in question is no longer available for testing, has been removed from an active system without sufficient troubleshooting, or where the replacement has been issued and/or installed prior to submission and approval of the warranty claim.